Jobs Redding CA – Help Desk / PC Technician | Sierra Pacific Industries September 2026

Jobs Redding CA – Sierra Pacific Industries is a fourth-generation, family-owned forest products company based in Anderson, California. SPI owns and manages more than 2.4 million acres of timberland in California, Oregon and Washington and is one of the largest U.S. lumber manufacturers. The company also produces millwork, windows and renewable energy. SPI is committed to managing its lands in a responsible and sustainable manner to protect the environment while providing quality wood products and renewable power for consumers. To SPI, sustainable forest management means more than just planting trees.

Harvesting trees is much different than it was 50 or 100 years ago – today we employ modern forest management practices that closely mimic natural forest events. Technology has dramatically improved, and with it, our ability to monitor forest conditions and minimize our impact on the environment. We have invested in state-of-the-art equipment to optimize every fiber of each tree, and we are a certified participant in the independent Sustainable Forestry Initiative® (SFI) to help ensure our forests are here for generations to come. The expertise of our professional foresters and natural resource specialists assures that wildlife habitat, water quality, and other forest values are protected

Position :

• Help Desk / PC Technician

We train and promote from within

At Sierra Pacific Industries, we understand our greatest strength is the people who choose to build a career with us. We are a fourth-generation family-owned company that has grown to be one of the largest lumber and millwork producers in the United States. Our more than 6,000 employees are proud to work at our state-of-the-art sawmills and other facilities, including: manufacturing, custom wood-framed windows, fabrication, millwork, veneer, cogeneration, trucking, forestry, and other operations.

We are a fourth-generation family owned, family-oriented company where employees are respected, integrity is valued, and a strong work ethic is recognized and rewarded. We are looking for a Help Desk/PC Technician to become a valued member of our IT team that takes pride in providing excellent customer service to our users and directly contributing to the success of the company. Position is not remote and is based at our main office in Anderson, California.

About The Position

• Actively support company IT operations throughout U.S. utilizing strong PC and network knowledge
• Effectively troubleshoot and resolve technology issues by phone
• Provide positive results and best user experience by identifying problems, researching answers, and guiding users through corrective steps
• Coach and demonstrate for users’ best practice problem-solving methods
• Build, diagnose, and repair PCs, laptops, cell phones, tablets, and printers
• Address various and concurrent issues with timely and effective follow-up and resolution
• Monitor file, device sharing, and permissions
• Troubleshoot various network and Wi-Fi issues to completion
• Install and support Microsoft, IBM i, and other business software and licensing
• iOS and Android activation, email configuration, MFA enrollment, and basic troubleshooting

Qualifications

• 1 year of computer and/or network problem-solving experience in a business environment (commercial/large network environment a plus)
• CCNA and/or A+ certifications or equivalent education is a plus
• Proven excellent customer service and interpersonal communication skills
• Demonstrated knowledge of remote support tools
• Experience with Microsoft Windows and Microsoft 365
• Working knowledge of Windows Desktop, Server operating systems, Active Directory, and Azure Active Directory
• Basic understanding of firewall rules, anti-virus software and other desktop security products
• Working knowledge of TCP/IP, DNS, and DHCP is preferable
• Business network (VPN, Wi-Fi, WAN’s & LAN’s), wireless and VOIP skills are a plus
• Familiarity with mobile device setup and support
• Ability to successfully work in both independent and team environment

Why Join Our Team?

Because this is more than an invitation, it’s a commitment to offer opportunities for personal and professional growth to everyone! We ask people to grow with us and make the company even better.

We provide an excellent benefit package including a full Health Benefits Plan (including medical, dental, and vision) with low-cost premiums, a 401(k) with Company Match, additional Retirement Contributions, and company-paid Life Insurance.

How To Apply

If you are qualified and would like to join our team,

please send a cover letter referencing this position and a resume to:

Sierra Pacific Industries

Human Resources

PO Box 496011

Redding, CA 96049

(866) 378-8001

or apply online and view all our career opportunities at: spi.careers

Sierra Pacific is an (EOE) Equal Opportunity Employer, including those with a disability and veterans.

The general wage range for this position at Sierra Pacific Industries is from $22 and $26 per hour, and is dependent upon a number of factors, including, but not limited to: relevant work experience, skill, knowledge, and/or education.

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Sierra Pacific Industries

Redding CA